Military Banking and Journalists FAQs

The Servicemembers Civil Relief Act (formerly the Soldiers’ and Sailors’ Civil Relief Act), provides that interest rates on certain obligations may be lowered while an individual is on active duty among other benefits. If you are requesting to lower the interest rate on your mortgage, loan, or credit card pursuant to the SCRA, please call 1-877-899-0815 Option 3 (International: 513-358-4803 Option 3) to speak directly with an SCRA Specialist Monday-Friday, 8 a.m.-5 p.m. ET or send us a message at any time using our online Message Center. You may also send your request for benefit review in writing, with a copy of your orders, by emailing SCRA@53.com, faxing your documents to 616-653-2429, or mailing them to:

Fifth Third Bank - SCRA Specialist
1830 East Paris
MD RSCB3E
Grand Rapids, MI 49546

The Servicemembers Civil Relief Act (SCRA) is a federal law that provides a range of relief to active duty servicemembers, individual state laws may also apply. The law’s purpose is to provide certain loan relief to members of the armed forces so they can focus their full attention on their military responsibilities without adverse consequences for them or their families.

Thank you for your service and for allowing Fifth Third Bank to serve you.

If you are a current or former member of the U.S. Military, you and your family deserve something extra in recognition of your service to our country. That's why we offer unique banking privileges and benefits to all military families including active duty, retired, reserve/guard and veterans.

• 6% Interest Rate Cap - If you, or you and your spouse jointly, obtained your Fifth Third mortgage, loan, line of credit, or credit card prior to being called to active duty, SCRA allows a 6% interest rate cap. The amount of interest in excess of 6 percent which would otherwise have been incurred will be forgiven, and the amount of your monthly payment will be reduced by the amount of interest forgiven.
• Foreclosure/Repossession Protection - If you are having difficulty paying your loan, SCRA may protect you from foreclosure or repossession.
• Fee protection - If you obtained your Fifth Third mortgage, loan, line of credit, or credit card prior to being called to active duty, the Bank will waive all fees while you are on active military service.

Active duty members of the military, who received their loan or credit prior to active service, may be eligible for SCRA Benefits.

• Active duty in the Army, Navy, Air Force, Marine Corps or Coast Guard, including reservists serving on active duty.
• National Guard service for 30 consecutive days or more under federal orders.
• Commissioned officers of the National Oceanic & Atmospheric Administration and Public Health Service on active service.

 
Active duty members of the military, who received their loan or credit prior to active service, may be eligible for SCRA Benefits.

• Active duty in the Army, Navy, Air Force, Marine Corps or Coast Guard, including reservists serving on active duty.
• National Guard service for 30 consecutive days or more under federal orders.
• Commissioned officers of the National Oceanic & Atmospheric Administration and Public Health Service on active service.

If you are having difficulty paying your loan, SCRA may protect you from foreclosure or repossession. For more details, call 1-877-899-0815.

Fifth Third traces its origins to the Bank of the Ohio Valley, which opened its doors in Cincinnati in 1858.

Fifth Third Center
38 Fountain Square Plaza
Cincinnati, OH 45263

In 1871, the Bank of the Ohio Valley was purchased by the Third National Bank. With the turn of the century came the union of the Third National Bank and the Fifth National Bank, and eventually the organization became known as "Fifth Third Bank".

More information about Fifth Third Bank's community commitment can be found by visiting the In The Community section.

For information about the executive management team, visit the Fifth Third Bancorp's Executive Officers page.

For information about the board of directors, visit the Fifth Third Bancorp's Board of Directors page.

Fifth Third Bank operates more than 1,100 branch locations and more than 2,400 ATMs throughout its 10-state geographic footprint.

Fifth Third Bancorp is traded on the NASDAQ Global Select Market under the symbol FITB.

Fifth Third is among the top 20 largest bank holding companies in the country and ranked #384 on Fortune 500 listing. View additional accolades and rankings.

Fifth Third Bancorp currently has $171 billion in assets.

Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors.

View Fifth Third's complete history

Headquartered in Cincinnati, Ohio, Fifth Third Bank operates in 10 states. For more information view the Regions We Serve.

More than 20,000.

The Fifth Third Bank lapel pin was created in 1983 as part of a suggestion box campaign. If an employee's suggestion was implemented, he/she was rewarded with a lapel pin. After the suggestion box campaign ended, the extra pins were distributed throughout the corporate office.

While the pin became a popular accessory changing shapes and colors throughout the years, it was not widely distributed to all employees until the late 1980s.

In 1989, Fifth Third introduced its Hall of Fame pin, commemorating longtime spokesman Johnny Bench's election to the Baseball Hall of Fame.

In 2001, the lapel pin went magnetic after employees shared concern about damaging their blouses and suits with the pushpin. In 2004, Fifth Third Bank introduced a silver pin option in addition to the gold.

In October of 2007 the Fifth Third pin went pink to commemorate the national breast cancer awareness month and to raise money for the American Cancer Society's Making Strides Against Breast Cancer campaign.

In 2008, employees received commemorative anniversary pins to celebrate Fifth Third's 150th year in banking.